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Help Desk Experience Letter

Help Desk Experience Letter Template
This sample help desk experience letter shows how to build a work exp. certificate for an ex-employee using job duties and sort attributes such as date of message, employer info, and organization stamp.
See also: Experience Certificate Document Format
» Example for Help Desk
To,
Name of the person:______________
Address: ______________
Date: ________

To Whom It May Concern:

This is to certify that ...[ employee title ] ... [ employee name ] was working at ...[ organization name ] as "help desk" from ... [ joining date ] to ...[ last working date ].

During this period, his services were found to be satisfactory in carrying out the job duties. His responsibilities were to:

1) Answer user inquiries regarding computer software or hardware operation to resolve problems

2) Observe system functioning to verify correct operations detect errors

3) Maintain records of daily data communication transactions, problems remedial actions taken, or installation activities

4) Provide technical assistance support

5) Conduct computer diagnostics to investigate resolve problems

We wish him/her all the best in his future


...[ Employer name ]
...[ Employer position ]
...[ Organization sign/stamp ]

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