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Housekeeping Job Description

This sample housekeeping job description shows how to use core job roles and tasks to define the main occupation responsibilities for your employee.
See also: Ideal Candidate Specification
» Sample for Housekeeping

Position Summary:

1) Respond promptly to requests from guests other departments.

2) Fill cart with supplies transport cart to assigned area.

3) Enter guest rooms following procedures for gaining access ensuring vacancy before entering.

4) Replace guest amenities supplies in rooms.

5) Replace dirty linens terry with clean items.

6) Remove trash, dirty linen, and room service items.

7) Check that all appliances are present in the room in working order.

8) Straighten desk items, furniture, and appliances.

9) Dust, polish, and remove marks from walls furnishings.

10) Vacuum carpets and perform floor care duties in rooms hallway.

11) Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training certifications; properly store flammable materials.

12) Ensure uniform and personal appearance are clean professional; maintain confidentiality of proprietary information.

13) Welcome and acknowledge all guests according to company standards; anticipate address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.

14) Speak with others using clear professional language.

15) Support team to reach common goals.

16) Ensure adherence to quality expectations standards.

17) Move, lift, carry, push, pull, and place objects weighing without assistance.

18) Reach overhead below the knees, including bending, twisting, pulling, and stooping.

19) Stand, sit, or walk for an extended period of time.

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