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Retail Salesperson Interview Questions

This retail salesperson interview questions and answers example uses common expected ques. that your recruiter may ask, and includes related answers for showing you how to replay.
See also: Strengths and Weaknesses Interview Question
» Ques & Answers Examples for Retail Salesperson

Question [1]:
What are the main job duties and responsibilities of "retail salesperson" employee?

Answer [1]:
Retail salesperson responsibilities are to describe merchandise and explain use, operation, and care of merchandise to customers; greet customers and ascertain what each customer wants or needs; recommend, select, and help locate or obtain merchandise based on customer needs and desires; maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices; answer questions regarding the store and its merchandise; place special orders or call other stores to find desired items; compute sales prices, total purchases and receive and process cash or credit payment; ticket, arrange and display merchandise to promote sales; inventory stock and requisition new stock; watch for and recognize security risks and thefts, and know how to prevent or handle these situations; demonstrate use or operation of merchandise; prepare sales slips or sales contracts; maintain records related to sales; exchange merchandise for customers and accept returns; clean shelves, counters, and tables; prepare merchandise for purchase or rental; open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits; help customers try on or fit merchandise; bag or package purchases, and wrap gifts; sell or arrange for delivery, insurance, financing, or service contracts for merchandise; estimate cost of repair or alteration of merchandise; estimate and quote trade-in allowances; estimate quantity and cost of merchandise required, such as paint or floor covering; rent merchandise to customers.

Question [2]:
What are the skills required from retail salesperson employee in order to success in his work?

Answer [2]:
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Persuading others to change their minds or behavior, Talking to others to convey information effectively, Actively looking for ways to help people, Bringing others together and trying to reconcile differences.

Question [3]:
Describe the abilities you have in order to work with us as retail salesperson?

Answer [3]:
I have the ability to listen to and understand information and ideas presented through spoken words and sentences, communicate information and ideas in speaking so others will understand, speak clearly so others can understand you, identify and understand the speech of another person, see details at close range (within a few feet of the observer).

Question [4]:
What are the knowledge elements you obtained from your education, training and work experience would support your retail salesperson career?

Answer [4]:
The knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems, the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, arithmetic, algebra, geometry, calculus, statistics, and their applications, business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Question [5]:
How would you describe (retail salesperson or your) needed work style?

Answer [5]:
My work style matching exactlty what cashier job requires by: being reliable, responsible, and dependable, and fulfilling obligations, being pleasant with others on the job and displaying a good-natured, cooperative attitude, maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations, being honest and ethical, being careful about detail and thorough in completing work tasks.

Other retail salesperson interview questions to expect:

Tell about yourself and why you think you are successful retail salesperson?

Why do you like to work as retail salesperson?

What could you do not like to work as retail salesperson?

What are your future steps after experience you'll gain from your retail salesperson job?

As retail salesperson, what training courses or extra education that you think will improve your work performance?

What salary do you expect you'll get from being retail salesperson employee?

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