Cargo And Freight Agent Interview Questions

This cargo and freight agent job interview questions and answers example will help you to prepare your answer for common expected career questions. View our simple interview questions example for cargo and freight agent.

» Example

Listed below expected questions that most HR interviewers ask their applicants about, you'll find our recommended answer for each based on 'cargo and freight agent' career.

Interview Question #1:

What are the main job duties and responsibilities of "cargo and freight agent" employee?


Cargo and freight agent responsibilities are to track delivery progress of shipments; advise clients on transportation and payment methods; determine method of shipment and prepare bills of lading, invoices, and other shipping documents; notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery; contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs; negotiate and arrange transport of goods with shipping or freight companies; enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods; estimate freight or postal rates and record shipment costs and weights; inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods; keep records of all goods shipped, received, and stored; retrieve stored items and trace lost shipments as necessary; attach address labels, identification codes, and shipping instructions to containers; direct or participate in cargo loading to ensure completeness of load and even distribution of weight; check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group; route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment; arrange insurance coverage for goods; direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely; coordinate and supervise activities of workers engaged in packing and shipping merchandise; install straps, braces, and padding to loads to prevent shifting or damage during shipment; maintain a supply of packing materials; open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools; prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations; pack goods for shipping, using tools such as staplers, strapping machines, and hammers; assemble containers and crates used to transport items such as machines or vehicles.

Interview Question #2:

What are the skills required from cargo and freight agent employee in order to success in his work?


Talking to others to convey information effectively, Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action, Actively looking for ways to help people.

Interview Question #3:

Describe the abilities you have in order to work with us as cargo and freight agent?


I have the ability to listen to and understand information and ideas presented through spoken words and sentences, communicate information and ideas in speaking so others will understand, read and understand information and ideas presented in writing, speak clearly so others can understand you, see details at close range (within a few feet of the observer).

Interview Question #4:

What are the knowledge elements you obtained from your education, training and work experience would support your cargo and freight agent career?


The knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits, principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life, relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Interview Question #5:

How would you describe (cargo and freight agent or your) needed work style?


My work style matching exactlty what cashier job requires by: being careful about detail and thorough in completing work tasks, accepting criticism and dealing calmly and effectively with high stress situations, being honest and ethical, being pleasant with others on the job and displaying a good-natured, cooperative attitude, being reliable, responsible, and dependable, and fulfilling obligations.

Other cargo and freight agent interview questions to expect:

Tell about yourself and why you think you are successful cargo and freight agent?

Why do you like to work as cargo and freight agent?

What could you do not like to work as cargo and freight agent?

What are your future steps after experience you'll gain from your cargo and freight agent job?

As cargo and freight agent, what training courses or extra education that you think will improve your work performance?

What salary do you expect you'll get from being cargo and freight agent employee?

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