Insurance Policy Processing Clerk Interview Questions

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Insurance Policy Processing Clerk Interview Questions And Answers

Interview Question #1:

What are the main job duties and responsibilities of "insurance policy processing clerk" employee?

Answer:

Insurance policy processing clerk responsibilities are to correspond with insured or agent to obtain information or inform them account status or changes; modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance; review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies; examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes; notify insurance agent and accounting department of policy cancellation; organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled; process and record new insurance policies and claims; process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers; compose business correspondence for supervisors, managers and professionals; interview clients and take their calls to provide customer service and obtain information on claims; transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts; collect initial premiums and issue receipts; calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards; obtain computer printout of policy cancellations or retrieve cancellation cards from file; compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met; check computations of interest accrued, premiums due, and settlement surrender on loan values.

Interview Question #2:

What are the skills required from insurance policy processing clerk employee in order to success in his work?

Answer:

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Talking to others to convey information effectively, Understanding written sentences and paragraphs in work related documents, Considering the relative costs and benefits of potential actions to choose the most appropriate one, Communicating effectively in writing as appropriate for the needs of the audience.

Interview Question #3:

Describe the abilities you have in order to work with us as insurance policy processing clerk?

Answer:

I have the ability to listen to and understand information and ideas presented through spoken words and sentences, communicate information and ideas in speaking so others will understand, read and understand information and ideas presented in writing, see details at close range (within a few feet of the observer), speak clearly so others can understand you.

Interview Question #4:

What are the knowledge elements you obtained from your education, training and work experience would support your insurance policy processing clerk career?

Answer:

The knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology, business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Interview Question #5:

How would you describe (insurance policy processing clerk or your) needed work style?

Answer:

My work style matching exactlty what cashier job requires by: being honest and ethical, being careful about detail and thorough in completing work tasks, persistence in the face of obstacles, being pleasant with others on the job and displaying a good-natured, cooperative attitude, maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Other insurance policy processing clerk interview questions to expect:

Tell about yourself and why you think you are successful insurance policy processing clerk?

Why do you like to work as insurance policy processing clerk?

What could you do not like to work as insurance policy processing clerk?

What are your future steps after experience you'll gain from your insurance policy processing clerk job?

As insurance policy processing clerk, what training courses or extra education that you think will improve your work performance?

What salary do you expect you'll get from being insurance policy processing clerk employee?

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