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Operations Manager Interview Questions (#25706)

This operations manager interview questions and answers example uses common expected ques. that your recruiter may ask, and includes related answers for showing you how to replay.
See also: Strengths and Weaknesses Interview Question
» Ques & Answers Examples for Operations Manager

Question [1]:
What are the main job duties and responsibilities of "operations manager" employee?

Answer [1]:
Operations manager responsibilities are to manage staff, preparing work schedules and assigning specific duties; establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary; oversee activities directly related to making products or providing services; determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes; review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement; direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency; plan and direct activities such as sales promotions, coordinating with other department heads as required; direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products; direct non-merchandising departments of businesses, such as advertising or purchasing; monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits; develop or implement product-marketing strategies, including advertising campaigns or sales promotions; locate, select, and procure merchandise for resale, representing management in purchase negotiations; determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand; perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory; manage the movement of goods into and out of production facilities; recommend locations for new facilities or oversee the remodeling or renovating of current facilities; plan store layouts or design displays.

Question [2]:
What are the skills required from operations manager employee in order to success in his work?

Answer [2]:
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Understanding written sentences and paragraphs in work related documents, Talking to others to convey information effectively, Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Question [3]:
Describe the abilities you have in order to work with us as operations manager?

Answer [3]:
I have the ability to listen to and understand information and ideas presented through spoken words and sentences, communicate information and ideas in speaking so others will understand, tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem, read and understand information and ideas presented in writing, communicate information and ideas in writing so others will understand.

Question [4]:
What are the knowledge elements you obtained from your education, training and work experience would support your operations manager career?

Answer [4]:
The knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources, principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems, principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data, arithmetic, algebra, geometry, calculus, statistics, and their applications.

Question [5]:
How would you describe (operations manager or your) needed work style?

Answer [5]:
My work style matching exactlty what cashier job requires by: being reliable, responsible, and dependable, and fulfilling obligations, being careful about detail and thorough in completing work tasks, a willingness to lead, take charge, and offer opinions and direction, maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations, a willingness to take on responsibilities and challenges.

Other operations manager interview questions to expect:

Tell about yourself and why you think you are successful operations manager?

Why do you like to work as operations manager?

What could you do not like to work as operations manager?

What are your future steps after experience you'll gain from your operations manager job?

As operations manager, what training courses or extra education that you think will improve your work performance?

What salary do you expect you'll get from being operations manager employee?

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