Computer User Support Specialist Interview Questions

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This computer user support specialist job interview questions and answers example will help you to prepare your answer for common expected career questions. View our simple interview questions example for computer user support specialist.

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Listed below expected questions that most HR interviewers ask their applicants about, you'll find our recommended answer for each based on 'computer user support specialist' career.

Interview Question #1:

What are the main job duties and responsibilities of "computer user support specialist" employee?

Answer:

Computer user support specialist responsibilities are to answer user inquiries regarding computer software or hardware operation to resolve problems; read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support; refer major hardware or software problems or defective products to vendors or technicians for service; enter commands and observe system functioning to verify correct operations and detect errors; oversee the daily performance of computer systems; install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications; set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; prepare evaluations of software or hardware, and recommend improvements or upgrades; develop training materials and procedures, or train users in the proper use of hardware or software; read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software; confer with staff, users, and management to establish requirements for new systems or modifications; maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities; modify and customize commercial programs for internal needs; inspect equipment and read order sheets to prepare for delivery to users; conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis; hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.

Interview Question #2:

What are the skills required from computer user support specialist employee in order to success in his work?

Answer:

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Talking to others to convey information effectively, Understanding written sentences and paragraphs in work related documents, Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, Communicating effectively in writing as appropriate for the needs of the audience.

Interview Question #3:

Describe the abilities you have in order to work with us as computer user support specialist?

Answer:

I have the ability to listen to and understand information and ideas presented through spoken words and sentences, communicate information and ideas in speaking so others will understand, read and understand information and ideas presented in writing, communicate information and ideas in writing so others will understand, arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Interview Question #4:

What are the knowledge elements you obtained from your education, training and work experience would support your computer user support specialist career?

Answer:

The knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming, principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, transmission, broadcasting, switching, control, and operation of telecommunications systems, administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Interview Question #5:

How would you describe (computer user support specialist or your) needed work style?

Answer:

My work style matching exactlty what cashier job requires by: being reliable, responsible, and dependable, and fulfilling obligations, being careful about detail and thorough in completing work tasks, being pleasant with others on the job and displaying a good-natured, cooperative attitude, analyzing information and using logic to address work-related issues and problems, being honest and ethical.

Other computer user support specialist interview questions to expect:

Tell about yourself and why you think you are successful computer user support specialist?

Why do you like to work as computer user support specialist?

What could you do not like to work as computer user support specialist?

What are your future steps after experience you'll gain from your computer user support specialist job?

As computer user support specialist, what training courses or extra education that you think will improve your work performance?

What salary do you expect you'll get from being computer user support specialist employee?

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