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Score With Staff

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What is the ideal staff mix for an SME? How do you ensure that your employees continue to score collectively? Improve team performance. 5 tips for a winning team.

1. The right selection

To be successful, you need a complementary team, according to several studies . So: employees who complement each other. People who process information and solve problems in different ways. So don't go in a dozen before thirteen.

If you're going to recruit staff, don't look for a copy of yourself or a second Jan or Petra that you're happy with. Look for someone who takes things just a little bit differently. Variation and a good mix are of great importance for a dynamic and winning team.

What kind of people does your company need?

Think not only in terms of terms, education and experience, but specially in types and personalities. For example, do you need more creative people or, on the contrary, more people who structure your company? When searching for a new employee, draw up a job profile that shows this. Then you can search specifically for people with qualities that are still missing in your company.

Tip

To test whether someone really has the right qualities, you can use the STAR method during a job interview, for example .

2. Dare to renew

To create and maintain an ideal staff mix, you must regularly 'reselect' - a nice term from the football world. So make sure that your team never stops or fully ages.

A new, fresh wind is sometimes needed to keep things going. New people take can be a good solution. You can also choose to have your staff regularly follow a course or training , which in this way creates new knowledge and a new way of working.

But also dare to look critically at your current team. Are you going to win the 'war' with this? If you want to beat the competition, you sometimes have to make tough decisions. In the interest of your company and the rest of the team.

3. Ensure a clear goal

A team that wants to score must have a goal. As an entrepreneur, you have to take care of that. There must be clear business goals that can be easily translated to any departments and individuals.

That way you can give every employee their own goal. For example, if an employee is directly responsible for part of the production, you can determine a personal production goal.

The same applies to sales. Think for each type of employee about a personal goal and a common goal as a team.

Measurable goals

Ensure that these goals are also measurable (in numbers or percentages) and are regularly measured (via systems or testing). Then make the current score visible within your company, or at least for the employee himself.

Without 'scoreboard', making 'goals' doesn't make much sense. If you can organize the work in this way, your employees will remain focused on achieving their goals and they will not stop.

4. Celebrate every goal

To keep your team motivated to keep scoring, you must not forget to reward and celebrate the successes. Work with a performance reward per employee or team. For example, give a bonus if the monthly or annual target is achieved.

Also regularly check the interim results (per day or week) and give compliments if a good performance is delivered. In this way, employees remain motivated.

Celebrate those moments too. Together. Call the team together. Build a party. Keep positive peptalks. Organize team outings. This creates a close team that continues to score.

5. From supplier to coach

To achieve this, you must also adjust. You are going to play a different role . If you want to look at your team critically and honestly, you should not be in the middle of it. You have to know your team well, but sometimes you have to be able to distance yourself.

You become a coach (along the line) instead of a leader or game distributor (in the field). You therefore give a part of your work and responsibilities to a person who sets the course in the field (daily affairs). Also give that person the space and responsibility to lead the team.

The larger your company becomes, the more distance you'll take from your team or teams. Appoint suppliers and game distributors and don't get in the way too much. This is the only way to get and keep a winning team.

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