Roles and Responsibilities


What is a Role?

A role is a content element of the method that defines a set of related skills, competencies, and responsibilities. Roles serve tasks to specify who performs them as well as to define a set of work products for which they are responsible.

One person, or a group of people working as a team, usually play the roles. One member of a project team often fulfills many different roles. Please note that roles aren't individuals and don't necessarily equate to jobs ; rather, they describe how the individuals in the project should behave and what the responsibilities of each individual are. Individual members of the company will have different functions or will perform different roles. The correlation between individual and role is made by the project manager when planning the project and assigning staff to it.

Despite the fact that most of the roles are performed by company personnel, other people outside the development company have an important role: for example, the person interested in the project or product that is being developed.

What is a Responsibility?

The "job responsibilities" is the level of commitment assumed by an employee to gain a better position within the company, however, should not belittle the last link in the chain, rather he should be considered generally to all employees as unique and indispensable, since each one has a different job.

The responsibilities assumed in the workplace must be reflected in the main functions to be performed. The first thing to do is define what they are and if they are sufficient for the position for which the employee is engaged. In the end they must all be defined exactly.

Good Example: How to define roles and responsibilities on a project?

Without wanting to reproach Everyone, it would be good for Everyone to do what they have to do, without having the hope that Someone will do it for them. Because experience shows that where we wait for Someone, we generally cannot find Nobody.

To avoid confusion in the distribution of tasks and ensure the success of the project, it's essential to set up a good organization and to know who is doing what on the project. Who is responsible for such task? Who must validate this step? Who should make the final decision? If the roles and responsibilities of each aren't clearly defined and assigned upstream, some tasks may not be carried out and others could have several persons in charge: a chaos which could create conflicts and would undermine the smooth running and success. of the project.

Discover the RACI matrix, an essential tool to help the project manager define the different levels of responsibility for each process and each task of the project.

What is the RACI Matrix?

RACI is an acronym which stands for:

  • R - Responsible: the people responsible for carrying out the task
  • A - Accountable: the authorities responsible for validating the work
  • C - Consulted: the people to consult
  • I - Informed: the people to inform

Also called Responsibility Assignment Matrix (RAM ), the RACI matrix gives you a simple and precise view of who is doing what within the project. This is an essential tool for clearly identifying the distribution of roles and responsibilities of any person involved in the project.

Several people can work together to accomplish the same task, but the responsibility should be assigned to one and only one person. It is this person that we will contact to know the progress of the task. It is she who must ensure that the task will be carried out within the budget and the deadlines allotted to her.

Thus, the RACI matrix makes it possible to determine:

  • who are the operational members of the project and their respective tasks;
  • who is the sole decision-maker;
  • who are the people who can be approached for advice;
  • who are the people who must be informed of the progress of the project.

The matrix describes the organization of work by linking all the actors at the different stages of a project in a common table. In this way, each task is assigned to a responsible person (A) as well as to people responsible for its realization (R). You know who to turn to in case of doubts or questions (C) and you don't forget to inform the people concerned (I) of the progress of the task.

Final statement: Defining roles and responsibilities for your company employees is the best key to success.

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