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e-HRM and Employee Self Service

What is Employee Self Service

The time when there was uncertainty about the availability and processing of personal data through the internet is now far behind us. It explains the increasing role of the cloud in business applications and the huge number of online solutions for software applications that used to run exclusively on hardware within the company walls. In recent years, software suppliers have been rapidly introducing online versions of their software solution and it has become possible to add new functionality. Employee Self Service (ESS) is an example of this. Employee Self Service offers extra functionality on top of the functionality we already knew from e-HRM software.

Access to own data

Employee Self Service gives employees online (authorized) access to their own data, whether from the workplace, from home or from a remote location, at any time. With an ESS module, employees can view their own bookings, planned schedules, calculated times and absences, print them and - depending on the authorization - change them; apply for digital leave and immediately check whether direct colleagues have already taken leave (requested) for that specific period and report sick or better from home. This saves a lot of questions, phone calls, forms and lists; a relief from managers, the HRM department and salary administration.

Arrange HR related online

With Employee Self Service, the employee arranges HR-related matters online through a web portal and / or mobile app, such as changing name and address details, viewing and downloading salary slip / annual statement, requesting, declaring, reporting sick / better (depending on how this is done in the company is arranged), view leave overview, status declarations and so on.

Being responsible for your own career

Employee Self Service is part of a concept whereby a transition takes place from responsibilities of the Human Resources (HR) department and manager to the employee. In the simplest form of self-service, an employee can change his address himself. In a far-reaching self-service concept, an employee can plan vacations himself, request training courses himself, do a competence analysis himself, in short, be responsible for his / her career.

Employee Self Service is self-service

Employee Self Service stands for self-service in the most extensive form. In today's digital world you can arrange everything yourself online, why not at your employer?

For the new generation of employees it's incomprehensible that you book a holiday entirely online, but have to fill in a note with your employer that you would like to be free. In addition to basic processes such as leave and digital payslips, Employee Self Service can be used for any communication process between employee and organization. Not only traditional HR processes need to be considered here, but also online timekeeping, declarations, a digital interview cycle or any other process between employee and organization. An ESS / MSS solution ensures cost savings, since all information is stored and processed digitally. In addition, you also ensure that your employees are better served and satisfaction increases.

Employee Self Service is flexibility

Being in constant connection with the most important values ​​of the organization: the employees. Have 24/7 access to your own personnel file, which allows employees to view their own data anytime, anywhere Through workflow, employees can start HR processes themselves, such as leave requests, submit claims and report a move. Where and when it suits employees.

Employee Self Service benefits

Employee Self Service (ESS) makes it easy for employees to have access through the internet to data that concern them and that are managed centrally for personnel administration. Various e-HRM software specialists, who are connected as knowledge partners, indicate below which applications are possible and which benefits can be realized with ESS.

No administrative hassle

The advantage of Employee Self Service for the employee is that he arranges his affairs quickly and easily without any administrative hassle and he always has an overview of days off, claims and salary-related matters.

Employee Self Service ensures transparency

Employee Self Service actively involves employees in their own personnel information and they experience direct access as a form of transparency. This sense of transparency is enhanced when the information is accessible 24/7.

Because the employee manages his or her own personnel file on certain subjects, this means a considerable saving of time and costs for the organization in its administrative HR processes. Because the HR department has to pay less attention to time-consuming administrative work, it can better fulfill its policy role.

More insight into processes

The benefits with regard to Employee Self Services can be divided into different categories. First of all, there are advantages for the organization such as reducing the risk of errors, avoiding double input and speeding up throughput at source. In addition, the employees get access to their own data and they have more insight into the processes that are started by them. If it's decided to integrate company-specific information in combination with online collaboration (social collaboration), employees can obtain or exchange information faster.

More efficient and easier to use

Advantages from the employer is that the responsibility of the data about the employee lies with the employee himself. That transparent communication can be made to the employee. He knows how he is known within the company and how he is registered. Furthermore, it's easier for Employee Self Service to start processes by the employee himself. This makes it possible to work in a structured and efficient way. For the employee it's clearer and more insightful and has better access to his own data. Making his file accessible in which all his forms and letters are stored digitally. Faster access to data he needs and easier submission of issues such as declarations.

Responsibility lies with the employees

With Employee Self Service, the employer places more responsibility on the employee. The result: more involvement of employees, reduction of errors in time registration and time savings for managers.

Greater employee satisfaction

By having an employee arrange and implement his HR matters himself, you prevent errors. Moreover, these administrative duties are removed from the HR department. This gives an HR department more time to really support in formulating and monitoring the strategic frameworks. More insight into their own HR processes and responsibilities for employees leads to greater employee satisfaction.

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