Employee Duties


In this article you'll find definition and description about the job duties and responsibilities of any employee, and how to design roles and tasks for your staff.

The importance of using job descriptions for your employees

Many different functions are present in the business world today. These various functions have different job titles. The names of functions sometimes correspond with each other, which can lead to confusion as to what exactly is meant by a certain function. This confusion can be removed by a job description. An employee job description lists the responsibilities, powers and duties that apply to a particular job. A job description can vary per company, for example, the duties of a cashier or customer service executive at one company may be more versatile than another. Making job descriptions is an important step for a company to get clarity about the duties and responsibilities associated with the functions that are performed within the company. In addition, a job description is an important starting point when creating a text for a vacancy. A job description is also an important document during a job interview, performance interview and an appraisal interview.

Job analysis and job description

A job description can only be made after a careful analysis of the job has been made. This analysis is also called a functional analysis. During a job analysis, the content of the job is analyzed. The following aspects are considered when analyzing:
- The duties and activities.
- Responsibilities.
- The position of the position in the organization.
- Work experience.
- Personal characteristics and competences.

The above points can be worked out through interviews with employees in the relevant position. You can also analyze an existing job description and test it against practice. Furthermore, employees in the same position can be observed during the performance of their position and a report made of this.

What aspects of a job are there in a job description?

A job description is intended to provide clarity about the content of a job and the position of a job in an organization. A number of aspects are included in a job description. These aspects are the following:
- Title.
- Target.
- Position within the company.
- Contacts.
- Activities.
- Qualities and competences.

These various aspects are described in more detail below.


A title is written on a job description. The title is the name of the position. Usually the title of a job description is general, for example: maintenance engineer, electrician, revision engineer, construction bench worker, ..etc.


The purpose of the position is also stated in the job description. The purpose clearly states what is intended with the position, in short, what the employee or employee in this position should primarily focus on. The purpose of the position is usually formulated as a very concise summary of the most important activities.

Place in the organization

A function is usually placed in a certain context in an organization and is in a certain proportion to other functions. This part of the job description indicates how employees in this job work together with other jobs. It's also indicated what they should account for and to whom they should report. This can be illustrated on the basis of an organization chart.

If the position concerns a managerial position, the job description will clearly state which positions are directly supervised. It's also indicated which responsibilities are attached to the position and which powers there are. This is also indicated if there is indirect management.


In some functions, the function relates to certain internal and external contacts. These contacts can be at an equivalent level but can also be aimed at a higher level or a lower level. In the contacts section, you can also discuss the frequency of contacts and their scope.


The description of the activities is a large part of the job description. The activities can be listed point by point. Usually one chooses to describe the tasks and activities in detail. One can state in which environment the work is being carried out and which skills must be applied. The safety aspects can also be discussed and the risks to which an employee in this position can be exposed. It's possible that a job description makes a subdivision between main tasks and additional tasks.

Qualities and competences

In most job descriptions it's also clearly stated which requirements are set for employees who perform this function. The following aspects can be mentioned:

1- Knowledge:

The description of the required knowledge specifies the course direction and level of education. The skills are also described and the level of experience.

2- Competitions:

Form an important part of the job description. This describes the character traits and the specific personal traits.

3- Independence:

This indicates to what extent an employee in this position must be able to work independently.

4- Communication skills:

Communication skills are specially important for some functions. These skills can be oral or written. In addition, language skills may also be required.

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