Professional Feature: Resilience


About The Professional Feature 'Resilience'

Emotional resilience is your ability to deal with difficulties, setbacks, changes and stress. You are able to remain positive, future-oriented and strong in difficult times, in other words: 'back or spring up'. Being resilient is a valuable trait, as it helps you to be proactive in changing circumstances and to successfully manage your work and career.

What characterizes resilient people?

You (suddenly) get your resignation, your boss unexpectedly fiercely criticizes you during a meeting or an important client informs you that he is switching to a competitor of yours. At work you are confronted every day with small and large problems, challenges and workload. People react differently when something similar happens to them. Some people experience such difficult situations as a threat and are immediately taken aback. Feelings of helplessness and stress prevail because they feel that their actions to do something about the situation are inadequate. They exhibit (ineffective) behavior such as:

- resignation in their fate, no resistance
- passivity, depression and sadness
- complaining, grumbling and whining
- get lost, confusion

Resilient people, on the other hand, see different - more effective - behaviors when faced with setbacks and changes. She:

- accept the circumstances beyond their control
- devise solutions for what they can influence
- get power from themselves and from their environment
- learn lessons from the event and include this in their solution to the situation

That doesn't mean that resilient people never know feelings of despair or disappointment. They have these feelings just as well, but they know that these feelings are part of a (processing) process and are temporary. They can deal with it. They therefore remain positive, strong and future-oriented.

Which competencies are related to resilience?

- Flexibility
- Stress resistance
- Creativity
- Improvisation ability
- Take responsibility
- Optimism and humor
- To communicate
- Self-knowledge
- time management

Improve personal resilience

It is good to realize that an event in itself is not right or wrong. A situation becomes difficult if you label it as 'very threatening' and, in addition, consider your own options for managing the situation to be limited. Because you make a mistake during a presentation, you are not immediately a failure and your boss will not fire you immediately because a customer switches to the competitor. Resilience is not something unusual. Everyone has resilience. Improving your resilience starts with having self-knowledge. If you know yourself, you know what your qualities and pitfalls are, what problems you encounter and at what moments you no longer know. If you've insight into your strengths and weaknesses, you can face future setbacks more self-confident and better. How can you improve your personal resilience?

- Evaluate previous experiences with critical events. How many failures, setbacks or other difficulties have you endured? Think back to a difficult situation that you've brought to a successful conclusion. How did you do this? Which stimulating ways of thinking and skills have you applied? Who gave you support? How can these experiences help you to overcome coming crises?
- Become aware of what (constant) change, uncertainty, resistance and / or uncertainty do to you. What happens in your head when you are confronted with a difficult and unpleasant situation? What non-helping thoughts do you've then? What ineffective behavior do you display? If you know exactly what you think and do, you can recognize this behavior in a subsequent situation and deal with it better.
- Ensure a strong social safety net. Good support from both your business and your personal circle also help you overcome crises. How is your social safety net doing? Who can you go to if you need a listening ear or a sounding board?
- Improving your resilience is not something you do in a day. It is a process that is characterized by trial and error. Sometimes it's wise to be coached in this process. This can be your supervisor or personnel advisor, but an external coach is also possible. They can not only hold up a mirror to you, but also act as a sounding board and support you when you are struggling.

Team resilience

Usually you don't work alone and you are part of a team. Because you as colleagues constantly influence each other, the attitude of each individual team member determines the resilience and therefore the success of a team.

Members of resilient teams:

- seek each other out
- encourage each other
- give each other compliments
- assist each other
- appreciate what goes well
- search for solutions to a problem

You don't have to be a manager to promote the resilience of your team. As a colleague, you also play an important role in this. The real resilience of a team is in the positive interactions between all members. In the pleasant way they interact and work together. Positive connections reinforce the enthusiasm, creativity and courage to jointly look for solutions to the challenges that arise every day in the workplace. By looking closely at what is going on, being really present and contacting all your direct colleagues, you can bring out the best in others. That doesn't mean that you should not pay attention to weaknesses and errors. Certainly, but the emphasis here is not on how, what, why and who, but on finding a possible solution to the problem in order to prevent a recurrence in the future. Such a pleasant working climate increases everyone's mental resilience.

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