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CUSTOMER SERVICE MANAGER RESUME

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Customer Service Manager Resume Template
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CUSTOMER SERVICE MANAGER RESUME SAMPLE
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WORK HISTORY (PROFESSIONAL EXPERIENCE):

Job Title: Customer service manager, Company: New Line Inc
Worked From: (11/2010), To: (11/2017); Reason of Leave: Would be explained during the interview.

ROLES AND RESPONSIBILITIES

My job duties were to:

1) Plan, directs, and coordinates activities of workers engaged in receiving, investigating, evaluating, and settling complaints claims of telegraph customers

2) Direct workers to investigate complaints, like those concerning rates or service in connection with domestic, international, or special-gift telegrams

3) Analyze reports of findings & recommends response to complaint, considering nature complexity of complaint, requirements of governmental utility-regulation agencies and policies of company

4) Review actions of subordinates to make sure settlements are made correctly

5) Authorize retention of data preparation of documents for use during governmental or customer inquiries.

CV / RESUME OBJECTIVE

Continue working - resuming my career - as customer service manager in an environment where I can express my experience.


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