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Customer Service Agent CV Resume

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Professional Experience:
Job Title: Customer service agent, Company: New Line Inc
Worked From: 11/2010, To: 11/2017; Reason of Leave: Would be explained during the interview.

Roles and Responsibilities
My job duties were to:

1) Route inbound outbound air freight shipments to their destinations

2) Take telephone orders from customers and arranges for pickup of freight delivery to loading platform

3) Assemble cargo according to destination

4) Weigh items determines cost, using rate book

5) Itemize charges, prepares freight bills, accepts payments issues refunds

6) Prepare manifest to accompany shipments

7) Notify shippers of delays in departure of shipment

8) Unload inbound freight and notifies consignees on arrival of shipments arranges for delivery to consignees

9) May force conditioned air into interior of plane for passenger comfort prior to departure, using mobile aircraft-air-conditioning-unit.

CV / Resume Objective
Continue working - resuming my career - as customer service agent in an environment where I can express my experience.


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