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Receptionist And Information Clerk Job Description

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Receptionist And Information Clerk Job Description Template
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Receptionist And Information Clerk Career Job Description Duties Example
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This job description describes core job duties of receptionist and information clerk occupation.

Main Job Roles / Career Tasks:

1) Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

2) Receive payment record receipts for services.

3) Perform administrative support tasks, like proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

4) Greet persons entering establishment, determine nature purpose of visit, and direct or escort them to specific destinations.

5) Hear resolve complaints from customers or the public.

6) Transmit information or documents to customers, using computer, mail, or facsimile machine.

7) Schedule appointments and maintain update appointment calendars.

8) Analyze data to define answers to questions from customers or members of the public.

9) Provide information about establishment, like location of departments or offices, employees within the organization, or services provided.

10) Keep a current record of staff members whereabouts availability.

11) Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

12) Calculate quote rates for tours, stocks, insurance policies, or other products or services.

13) Take orders for merchandise or materials send them to the proper departments to be filled.

14) Process prepare memos, correspondence, travel vouchers, or other documents.

15) Schedule space or equipment for special programs prepare lists of participants.

16) Enroll individuals to participate in programs notify them of their acceptance.

17) Conduct tours or deliver talks describing features of public facilities, like a historic site or national park.

18) Perform duties, like taking care of plants or straightening magazines to maintain lobby or reception area.