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IT ADMINISTRATOR JOB DESCRIPTION

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IT Administrator Job Description Template
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IT ADMINISTRATOR JOB DESCRIPTION SAMPLE
CAREER TASKS - DUTIES, ROLES AND RESPONSIBILITIES

This job description (JD) describes the core job duties of it administrator occupation:

MAIN JOB ROLES (CAREER TASKS):

1) Write technical specifications for purchase of corporate technology equipment, networking hardware, and related products.

2) Assist in developing long-term strategies and capacity planning for meeting future hardware corporate technology needs.

3) Aid in development of business continuity & disaster recovery plans, maintain current knowledge of plan executable and respond to crises in accordance with business continuity disaster recovery plans.

4) Implement desktop server systems that utilize industry best practices to meet corporate objectives.

5) Deploy workstations, servers, printers, scanners, local firewalls, encryption systems, and all host security systems.

6) Responsible to Install, configure, test, maintain, monitor, and troubleshoot end user network hardware, peripheral devices, printing/scanning devices, presentation equipment, and mobile devices.

7) Responsible to install, configure, test, maintain, monitor, and troubleshoot associated end user software networking software products.

8) Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users.

9) Implement corrective solutions, including off-site repair as needed.

10) Receive respond to incoming calls and/or e-mails regarding IT problems.

11) Support VoIP infrastructure its associated software, including IP-PBXs, call management systems, voice mail, and interactive voice response.

12) Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.

13) Perform and test routine system backups restores.

14) Serve as cornerstone for escalating server issues.

15) Provide timely response to customer escalations.

16) Perform day-to-day network maintenance like ensuring adequate file server space virus detection.

17) Manage enterprise directory services supporting server infrastructure.

18) Practice network asset management, including maintenance of network component inventory and related documentation technical specifications information.

19) Analyze system, server, application, network, and input/output device performance.

20) Responsible to recommend, schedule, and perform software hardware improvements, upgrades, patches, reconfigurations, and/or purchases.

21) Plan implement server upgrades, maintenance fixes, and vendor-supplied patches.

22) Responsible to develop, document, and maintain policies, procedures and associated training plans for system administration appropriate use.

* OTHER WORK DUTIES MAY BE DESCRIBED BASED ON THE BUSINESS/INDUSTRY NEEDS FROM - IT ADMINISTRATOR - POSITION.


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