Account Information Clerk Job Description

account information clerk job description duties
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Account Information Clerk Job Description Duties Sample
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Document Summary:

Job Title: "Account Information Clerk"
Example Ref#: Job Description Duties (#JOB101603)
Categories: Account, Information, Clerk

Sample Job Description Duties For Account Information Clerk

List of core working tasks required as account information clerk employee:

1) Keeps accounting records and compiles information requested by customer others pertaining to customer accounts.

2) Keeps records and prepares report of meters registering use of gas- or electric-power, showing results of investigations amounts recovered or lost.

3) Prepares lists & enters charges and payments to customers accounts for losses, additional deposits, special irregular charges.

4) Keeps records of overpayments on customer accounts.

5) Applies overpayments to charges on customers account or prepares voucher for refund.

6) Investigates incorrect billings due to charges or credits on customers accounts prepares written instructions for correction.

7) Reviews accounts not billed prepares bill from available information.

8) Enters information in meter books which was received too late for billing, like meter test reports missed meter readings.

9) Prepares lists of special billing instructions, incorporating charges shown on customers account.

10) Processes final bills that exceed amount of deposit to enter amount of net bill.

11) Prepares mails duplicate bills as requested.

12) Interviews customers and others in person or by telephone to answer inquiries complaints pertaining to bills, customer deposits, and accounts.

13) May specialize in handling inquiries received by mail, compiling information from customer accounting records for replies dictated by others..



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