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IT TECHNICIAN JOB DESCRIPTION

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IT Technician Job Description Template
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IT TECHNICIAN JOB DESCRIPTION SAMPLE
CAREER TASKS - DUTIES, ROLES AND RESPONSIBILITIES

This job description (JD) describes the core job duties of it technician occupation:

MAIN JOB ROLES (CAREER TASKS):

1) Assist in the administration of server and storage systems including performance monitoring, operations planning, troubleshooting preventative maintenance.

2) Participate in planning and implementation of software changes including version upgrades, service pack installation hot fixes.

3) Assist with operation of backup system for all data center systems.

4) Assist with deployment maintenance of all data center hardware.

5) Maintain documentation on data center systems policies.

6) Perform issue resolution support by working closely with IT Technical teams.

7) Efficiently respond to user support requests by working closely with IT Support staff.

* OTHER WORK DUTIES MAY BE DESCRIBED BASED ON THE BUSINESS/INDUSTRY NEEDS FROM - IT TECHNICIAN - POSITION.


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